Effective Date: 25/06/2025
At JoeTrendz, we are committed to delivering your fashion choices quickly, safely, and efficiently across India. Please read our Shipping Policy below to understand how we handle orders.
1. Shipping Coverage
We currently offer Pan India delivery through trusted courier partners. International shipping is not available at this time.
2. Order Processing
- All orders are processed within 1–2 business days (excluding Sundays and public holidays).
- Orders placed before 12:00 PM IST will be processed on the same day.
- Once processed, you will receive a confirmation with tracking details via WhatsApp or email.
3. Delivery Timeline
Estimated delivery times post dispatch:
- Kerala & South India: 2–4 business days
- Rest of India: 4–7 business days
Please note that delivery times may vary based on location, courier delays, or unforeseen circumstances.
4. Shipping Charges
- We offer Free Shipping on all prepaid orders.
- Cash on Delivery (COD) orders may include a nominal service fee, which will be mentioned at checkout.
5. Tracking Your Order
Once your order is shipped, a tracking ID will be shared via email or WhatsApp. You can use this ID to track your package on the courier’s website.
6. Undeliverable Packages
If a package is returned to us due to incorrect address, unavailability, or customer refusal, we will contact you to reschedule shipping. Additional charges may apply for redelivery.
7. Delayed or Lost Packages
In case of delayed or lost shipments, please reach out to our support team. We will investigate and provide a resolution.
8. Contact Information
If you have any questions regarding your order or shipping, please contact us:
Trincy Jithu
Kokkatt house
Railway Station Road
Irinjalakuda,near manthripuram
Pin: 680121
Thrissur,Kerala
- WhatsApp: +91 92491 10847
- Email: contact@joetrendz.com
- Support Hours: 9:00 AM – 7:00 PM (IST)